Turn patrons into members who show up all season
Tiered patron benefits, member presale windows, and a wallet pass your front-of-house team can scan in a second.
Box office and membership systems don't talk
Front desk can't verify who's a member
Patron benefits promised but never tracked
Configured for arts, theatres & museums
Not a generic template with your logo dropped in — the fields, workflows, and permissions your model actually needs.
Tiered patron benefits
Define perks per level and track redemption so you know what's actually valued.
Member presale windows
Open registration early to members only, automatically, by tier.
Scan-at-the-door passes
Wallet cards with live status, scanned from any phone at admissions.
Wallet passes ended the 'is this person still a member?' conversation at our front desk permanently.
Three steps, about two weeks
Migration is included and free — send us whatever you have and we'll map it.
Import your members
Upload a CSV or hand us an export from Wild Apricot, MemberClicks, Join It, or a folder of spreadsheets. We map the fields and show you a preview before anything is saved.
Connect payments & tools
Link Stripe in two clicks — existing subscriptions keep running. Sync QuickBooks, your email tool, and your website widgets from the same setup checklist.
Launch to your members
Send the portal invitation. Members set a password, get their wallet card, and renew themselves from then on. You watch it happen from the dashboard.
Questions we hear a lot
We're moving off Wild Apricot / MemberClicks. How hard is that?
It's the most common thing we do. Send us your export and we map every field, including custom ones, then load it into a staging environment you review before go-live. Stripe subscriptions transfer without asking members to re-enter cards.
Do members need to create new accounts?
They set a password once, from an invitation email you send when you're ready. Everything else — their history, payment method, renewal date — is already waiting for them.
Can we keep our current website?
Yes. Member Commander runs as widgets you embed in WordPress, Squarespace, Wix, Webflow, or plain HTML. If you'd rather replace the site, the hosted builder is included at no extra cost.
What kind of support do we get?
Real humans, by email, chat, and phone — on every account, including the ones that have never paid us anything. Median first response in 2026 is 42 minutes during business hours.
Take command of your membership
Create an account with every feature unlocked, import your members, and send a real renewal. There is no card to enter and no trial to run out — you pay only when the money comes in.
No credit card · Free migration · Never more than 3% when you get paid