Everything membership needs. Nothing it doesn't.
Twelve capabilities that would normally take four vendors, three integrations, and a spreadsheet to hold together.
Member Database
One searchable record per member — profiles, custom fields, tags, notes, and full activity history.
Every payment, event, email, and login rolls up to a single member record, so nobody has to reconcile three spreadsheets before a board meeting.
- Unlimited custom fields and member types
- Smart segments that update themselves
- Household, company, and multi-seat memberships
- Full audit trail on every record change
Dues & Recurring Billing
Automated renewals, prorated upgrades, invoices, and dunning that quietly recovers failed cards.
Set your dues schedule once. Member Commander handles the renewal notices, the charge, the receipt, and the retry — then tells you what needs a human.
- Monthly, annual, and multi-year terms
- Automatic card retries and dunning emails
- Prorated upgrades, downgrades, and grace periods
- Invoices, POs, and offline check reconciliation
Events & Registration
Ticketed or free, member-priced or public — with waitlists, QR check-in, and name badges.
Publish an event page in minutes with member-only pricing, capacity limits, sessions, and a check-in app that works on any phone at the door.
- Member vs. public pricing tiers
- Waitlists, capacity caps, and guest registration
- QR check-in and printable badges
- Automated reminders and post-event follow-up
Digital Member Cards
Apple Wallet and Google Wallet cards with live status — they expire the moment a membership lapses.
Issue a wallet pass on join. It updates itself on renewal, shows a scannable QR at the door, and doubles as your best retention reminder.
- Apple Wallet & Google Wallet passes
- Live status — no reprinting, no reissuing
- Branded artwork per membership tier
- Scan at events, venues, and partner discounts
Email & Automation
Renewal sequences, welcome journeys, and newsletters that pull straight from member data.
Build a journey once and let it run: welcome series, 60/30/7-day renewal nudges, lapsed win-backs, and event follow-ups — all segmented by real membership data.
- Drag-and-drop email builder with your branding
- Trigger-based journeys tied to member status
- Deliverability monitoring and bounce handling
- Open, click, and revenue attribution per send
Member Portal & Directory
A self-service home for members to renew, update details, register, and find each other.
Cut your admin inbox in half. Members update their own profile, download receipts, renew, and search a directory you control down to the field.
- Self-service renewals and payment methods
- Searchable directory with privacy controls
- Member-only content, files, and forums
- Single sign-on to your existing website
Website & Widgets
Use our site builder — or drop widgets into WordPress, Squarespace, Wix, or Webflow.
Keep the website you already love. Embed the join form, directory, and event calendar as widgets, or build the whole site here with membership baked in.
- Embeddable join, directory, and calendar widgets
- Works with WordPress, Squarespace, Wix, Webflow
- Full hosted site builder included
- Custom domain, SSL, and CDN included
Reporting & Insights
Retention, churn, lifetime value, and renewal forecasting — on a dashboard your board will read.
Know your renewal rate before the board asks. Cohort retention, revenue by tier, event ROI, and a forecast of what's up for renewal next quarter.
- Cohort retention and churn analysis
- Revenue by tier, chapter, and campaign
- Board-ready PDF and scheduled email reports
- Export anything to CSV — your data stays yours
Chapters & Committees
Regional chapters with their own admins, dues splits, budgets, and events — under one roof.
Give each chapter its own dashboard and permissions while national keeps a consolidated view — and automatic dues revenue splits.
- Scoped permissions per chapter or committee
- Automatic dues revenue splits
- Chapter-level events, email, and directories
- Roll-up reporting for national leadership
Payments & Donations
Stripe-backed card, ACH, and Apple Pay — plus donations, stores, and pledge campaigns.
PCI-compliant payments with the money landing directly in your account. Add donation asks to renewals and run campaigns with goal thermometers.
- Card, ACH, Apple Pay, and Google Pay
- Donation asks at renewal and checkout
- Merchandise store and event add-ons
- Payouts direct to your bank via Stripe
Integrations & API
QuickBooks, Mailchimp, Zapier, Slack, Salesforce, and a documented REST API with webhooks.
Connect the tools you already run on, or build your own with a REST API, webhooks, and OAuth apps.
- Native QuickBooks and Xero sync
- Zapier, Make, and 2,000+ downstream apps
- REST API, webhooks, and OAuth
- SAML single sign-on and SCIM provisioning
Security & Compliance
SOC 2 Type II, GDPR and CCPA tooling, granular roles, and daily encrypted backups.
Member data is the most sensitive thing you hold. We treat it that way — with role-based access, audit logs, and independent security review.
- SOC 2 Type II audited infrastructure
- GDPR / CCPA export and erasure tools
- Role-based permissions and audit logs
- Daily encrypted backups, 99.95% uptime SLA
The unglamorous things that matter at 4:45 on a Friday
Bulk everything
Bulk edit, bulk email, bulk renew, bulk refund — with an undo window on every batch.
Real CSV import
Field mapping, duplicate detection, and a full preview before anything writes.
Custom forms
Application forms, surveys, nominations, and waivers that write straight to member records.
Saved views
Every filter you build becomes a shareable view your board and chapter leads can open.
Scheduled reports
Email the treasurer a monthly summary automatically. Nobody has to remember.
Member merge
Find and combine duplicate records without losing payment or event history.
Two-factor auth
Required for admins, optional for members, enforceable per role.
Sandbox mode
Test a renewal campaign against real data without emailing a single member.
See it against your own member list
Import a CSV and look at your real numbers — renewal rate, lapsed members, revenue by tier — before you spend a cent, because there is nothing to spend it on yet.
No credit card · Free migration · Never more than 3% when you get paid